Sales policy
**Sales Policy**
Thank you for choosing to shop with us at Bailey’s Branches. We are committed to providing you with an exceptional shopping experience and want to ensure that you are fully informed about our sales policy. Please take a moment to review the following terms and conditions:
1. **Order Processing:**
- Once an order is placed on our website, it will be processed within 10-14 business days. Please note that custom orders may require additional processing time.
- You will receive a confirmation email with your order details and a unique order number. This email serves as confirmation that we have received your order.
2. **Payment:**
- We accept secure online payments via credit/debit cards, PayPal, and other accepted payment methods. Your payment will be processed at the time of purchase.
3. **Shipping:**
- We offer shipping to addresses within the United States/Canada. Shipping costs and estimated delivery times will be provided at checkout.
- For international orders, please be aware that customs duties and taxes may apply. Customers are responsible for these additional charges.
4. **Returns and Exchanges:**
- We want you to be completely satisfied with your purchase. However, because these are made to order items we have a no return policy
- Custom or personalized items not eligible for return unless there is a defect or error on our part.
5. **Damaged or Defective Items:**
- In the rare event that your order arrives damaged or defective, please contact us immediately. We will work with you to resolve the issue and ensure your complete satisfaction. Please reach out within 24 hrs of delivery time.
6. **Cancellations:**
- If you need to cancel an order, please contact us as soon as possible. We will make every effort to accommodate your request, but please note that once an order has been processed and we started to make your product or it has been shipped, it cannot be canceled.
7. **Customer Service:**
- We are here to assist you with any questions or concerns you may have. Please feel free to reach out to our customer service team via baileysbranchesshop@gmail.com or through our online contact form.
8. **Policy Updates:**
- We reserve the right to update our sales policy as needed. Any changes will be communicated on our website and will apply to all orders placed after the policy update.
By placing an order with us, you acknowledge that you have read, understood, and agree to abide by our sales policy.
Thank you for choosing Bailey’s Branches. We appreciate your support and look forward to serving you with the highest level of customer satisfaction.
Sincerely,
Erica
Baileys Branches
Baileysbranchesshop@gmail.com
Baileysbranches.com