There is a no return policy.  All orders are made to order and some custom orders. If the there is an issue with the order, please contact us.

You can always contact us for any return question at baileysbranchesshop@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us within 24 hrs of delivery if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards

Refunds (if applicable)
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at baileysbranchesshop@gmail.com.

All orders are made to order. The processing time is 2 weeks. Confirmations of orders and shipping notices will be sent to the customer via the email address entered.  Order confirmations will include a copy of the order, availability status, tracking information and expected delivery date. Orders for products not immediately available will receive a confirmation of order that includes a notice of approximately when they will be available (this is pre-orders)

When the order is shipped, customer will receive a shipping notification. Large orders requiring oversize or multiple packages may result in additional shipping charges. Customer will be notified of these charges when order is confirmed, and may cancel the order or approve the charges before shipping. Customer will be billed at the time of shipping.

All credit cards are verified before shipping. Orders will be shipped via USPS, UPS, or FedEx, depending on the type of shipping selected by the customer. All orders require a physical address

All expected delivery dates are estimates. Actual delivery dates may vary due to weekends, holidays, or unexpected schedule disruptions. Customers may be charged sales tax as required by applicable laws in different jurisdictions. Sales tax charges will appear on the order confirmation, and customer may cancel or approve the order before shipping.

Regulations may prohibit us from shipping some items to specific locations. If an item is prohibited from shipping to the customer's residence, customer will be notified at the time of order and the order may be cancelled or modified at that time. All orders leave our warehouse in perfect condition.

If an order is damaged in shipping, customers should contact me first within 24 hrs and then the the shipping company to make a claim. All shipping costs on returned items will be paid by the customer.